Since Delacon's inception in 1996, the company has made a commitment to working in the cutting-edge voice recognition technologies space.

Delacon is dedicated to providing VoiceXML based technology and services to businesses, corporations and governments throughout Australia. Delacon can provide your business with the latest in telephony and VOIP technology, making sure all inbound calls go to the right people and are never missed.

Our team creates VoiceXML server and voice application software that is used on our IVR systems. VoiceXML improves automated phone systems by providing a standards-based software solution that works seamlessly with existing enterprise applications and data.

We use our VoiceXML to allow our customers to quickly and affordably manage complex customer transactions with voice recognition call centre hosted software solutions. We make these solutions available to businesses throughout Australia and the United Kingdom without the need to commit to any hardware or software technology. All our solutions are web site driven and can be deployed seamlessly for customers.

Our customised and hosted solutions can:

• Connect people directly from your website to your call centre.

• Build and host databases using voice response and or touch tone Information.

• Provide a speech routable automated attendant service which can be managed remotely via a web interface and can run using speech recognition or touch tone technology.

• Interactive Voice Response Hosting and solutions are also available.

• We offer the choice of software only solutions, or turnkey solutions with hardware and software, that use worldclass text-to-speech and speech recognition.