♦ Product Overview
  ♦ Brochure
  ♦ Who should use product
  ♦ View Web Icon
  ♦ Touch-to-Talk FAQs
  ♦ Rates & Sign Up
  ♦ Demonstration

* Reduce website abandonment by as much as 30%

* Identify where and why you’re loosing customers from your website.

* Allow customers to connect quickly to the right area straight away

* Grow sales by converting more online leads.

Sales Based Websites

Touch-to-Talk can help you close sales. If a customer is on your site and gets to a point that confuses them they can simply press the Touch-to-Talk icon and connect to your call centre or sales team. This way they can instantly access the help they require before leaving and going to a different site out of frustration. The feature can also help you identify problem areas that may exist on your website as people may be consistently requiring help at the same points.

Just by adding this simple icon you can significantly increase customer satisfaction and reduce website abandonment as customers now have a help point – ultimately leading to more sales conversions.

Services Based Websites

Touch-to-Talk can help service based websites reduce customer frustration as they have a live help point located on the site. You can also quickly identify if your service is not addressing client requirements through the questions that they are asking when connecting to your representatives using the Touch-to-Talk feature.

Multiple Purpose Websites

If your website has a number of functions you can set the Touch-to-Talk to divert to different numbers depending on where the client clicks through from. If they're in the sales section of your site the Touch-to-Talk can link them to your sales team. If the browser moves to the FAQ section, you can link them to your ‘help-desk’ if they call from that page.

Booking Sites

Don’t risk loosing important bookings because the system is be down or people have a simple question that the site doesn’t answer. Give people the power to access help quickly and directly.